Beacon Network Technologies offers both onsite & remote support services for your entire network infrastructure. This includes the management and support of notebooks, PCs, file servers, email servers, network printers, Smartphones, routers, firewalls, & backup procedures (to name a few). We will work with you to develop a customized technology plan for a strategic & proactive approach to supporting your entire network environment.
•Review client's specific concerns, questions & requests
•Audit, inventory & document the network environment
•Develop a proactive maintenance support plan
•On-demand ("reactive") support services
•Recommend & implement system & network optimization strategies
•Provide routine maintenance and tune-up of internal systems
•Provide remote troubleshooting and support
•Provide remote monitoring & installation of critical updates
•Routine monitoring of system logs (Event Logs, antivirus logs).
•Verification and testing of backup procedures and strategies
•Spyware, virus, malware removal
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